Our contact details 

Name: Pocket Land Ltd 
Address: 15 Brantwood Road, London, SE24 0DH
E-mail: j.gibbons@pocketland.co.uk
 

The type of personal information we collect 
We currently collect and process the following information:

• Personal identifiers (such as names) 
• Addresses
• Email addresses
• Phone numbers
• Payment information

How we get the personal information and why we have it
The personal information we process is provided to us directly by you for one of the following reasons:

• Contacting Pocket Land Ltd
• Using the services of Pocket Land Ltd
• Making payments to Pocket Land Ltd

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

1. Your consent. You are able to remove your consent at any time. You can do this by contacting us on j.gibbons@pocketland.co.uk
2. We have a contractual obligation. We require your data to fulfil our contract with you.
3. We have a legitimate interest.

How we store your personal information 
Your information is securely stored. 

We keep your payment information for the length of your contract with us, unless their are outstanding issues at the end of the contract. Payment information will be deleted once outstanding issues are resolved. 

Other personal information is retained for 7 years after the end of your contract with us.

Your data protection rights
Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at j.gibbons@pocketland.co.uk if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at j.gibbons@pocketland.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk